Courses and prices are subject to change at My Security Training’s sole discretion.
User Conduct. This Website and its services are made available to You for the primary purpose of providing You with online courses and continuing education hours. This Website is intended for personal non-commercial use only. By accessing such services through Your User Account You agree You will not:
Age Restrictions. This Website is intended for the use of adults, 18 years or older. If You are under 18 years old, You may use this Website only with the permission of Your parent or legal guardian, HOWEVER, no one under 13 years old may use this Website or any services provided by My Security Training.
User Submission. During Your use of the services on this Website You may submit materials to Us, including but not limited to questions, tests, and comments (collectively “Materials”). By submitting Materials You are granting a Us a worldwide, perpetual, transferable, royalty free license to use, distribute, sublicense, reproduce, modify, adapt, create derivative works, archive, publicly perform, and publicly display such Materials in any media or medium now known or hereafter devised. You represent and warrant that:
All content included on the Website, including by not limited to text, graphics, logos, video, images, html code, and other materials (“Content”) are exclusively owned or licensed by My Security Training. The Content is protected under applicable copyright and trademark laws or other proprietary rights. My Security Training expressly reserves all intellectual property rights in its Content. Except as provided for herein, nothing in this TOU represents a license or grants You the rights to any of the Content. All rights not granted herein are reserved and held for My Security Training.
Provider Approvals. My Security Training is an approved Training Facility by the California Bureau of Security and Investigative Services (“BSIS”), license number 1306.
My Security Training reserves the right to cancel, interrupt, remove, or reschedule any online course or may modify its content, platform, or availability. The Refund Policy below applies to all courses.
Some courses provide continuing education credit for Users who successfully complete each course as specified. Satisfactory completion of each course is solely determined by My Security Training. Each satisfactory completion by a User will warrant a certificate which lists the Users name, the course name, continuing education hours earned, date of completion, and Our information, signed by the appropriate director, instructor, or trainer.
Satisfactory completion of a course requires the User receive a passing grade on each exam, quiz or lesson. A passing grade is to receive a certificate requires one hundred (100%) percent of the answers correct. Our system will not display the correct answers to questions that are marked incorrect, but will show which answers were incorrect. You may take the exams as many times as necessary to pass. Failure to pass an exam may restrict You from moving forward in the course and/or from receiving a certificate. The amount of time allotted to take such exam is unlimited.
You acknowledge that the certificate is only for continuing education credits and will not provide You with any certification in the field or area in which the course focuses. We will email the certificate to the email address provided on the User Account. A physical copy of the certificate can be requested to be mailed by contacting Us at: Info@MySecurityTraining.com.
For the Private Patrol Officers preparation course, which does not provide any certificate at the end, You have two hours to finish the exam and unlimited attempts to pass. You must get ninety (90%) percent of the answers correct to pass.
My Security Training may, in its sole discretion, terminate Your use of the Website or Your User Account with or without reason, and My Security Training shall have no liability to You for any such action. We have the right to cancel, delay, reschedule, remove, or alter the format of any course at any time without notice. If You want to terminate Your User Account You may do so by contacting Us at legal@MySecurityTraining.com. If We terminate Your User Account, based on Your breach of these TOU, any purchases of courses will not be subject to a refund. If We terminate Your User Account for any other reason, We may refund Your purchases subject to the Refund Policy below.
Refund Policy. Our refund policy is intended to keep costs low and customers satisfied with the product. Once You have purchased a course You can receive a full refund within 15 days of purchase, unless You have taken the exams. Once You have taken the exams, no refund will be provided.
Attendance Policy. For all online courses, it is best that You attend the entire course to learn the material necessary to pass the exams at the end. Once You have purchased a course You can watch it as many times as necessary to pass the exam at the end.
By participating in a course you agree to follow the following Honor Code:
Discount Code Restrictions and Policy. Any discount code provided falls under the following conditions and restrictions. Such discount is a limited time offer only. The offer is valid only for a time period set by My Security Training’s sole discretion. No minimum purchase is necessary. Offer codes cannot be combined with any other discounts. Void where prohibited. Prices and courses are subject to change at My Security Training’s sole discretion.
The User is responsible for complying with all applicable laws and regulations of the jurisdiction from which the User accesses this Website. My Security Training strives to comply with all applicable California and federal laws and regulations.
Disclaimers and Limitation of Liability. My Security Training periodically reviews and updates this Website, however, We make no representation or guarantee of any kind with respect to this Website or the accuracy of the information presented on this Website. THE COURSES, CONTENT, AND THE INFORMATION WITHIN THE SERVICES AND ON THIS WEBSITE ARE PRESENTED “AS-IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MY SECURITY TRAINING DOES NOT WARRANT AND EXPRESSLY DISCLAIMS ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE COURSES, THE WEBSITE, INFORMATION OBTAINED FROM A WEBSITE, OR LINKS TO A SITE. MY SECURITY TRAINING DOS NOT WARRANT THAT THIS WEBSITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. USERS RELYING ON THIS INFORMATION DO SO AT THEIR OWN RISK AND MY SECURITY TRAINING SHALL NOT BE LIABLE FOR THE ACCURACY OF THE INFORMATION OR ANY ACTIONS TAKEN BASED ON THAT INFORMATION.
IN NO EVENT SHALL MY SECURITY TRAINING BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR OTHER DAMAGES OR CLAIMS RELATED TO THE USE OF OR YOUR INABILITY TO USE AN ONLINE COURSE, THE WEBSITE, ANY INFORMATION OR CONTENT ON THE WEBSITE, OR ANY OTHER POTENTIAL CLAIMS RELATED TO THE COURSES, THIS WEBSITE OR THE SERVICES. YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE WEBSITES, SERVICES, OR COURSES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS, OR SUCH CAUSES OF ACTION ARE PERMANENTLY WAIVED.
Governing Law. My Security Training maintains this Website in the United States, in the state of California and all Users agree that these TOU and all matters arising out of or relating to these TOU or Your use of this Website shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any claim or dispute arising out of or relating to these TOU or Your use of this Website shall be brought in state or federal court in Los Angeles, California, and the parties to any such proceeding consent and submit to the jurisdiction of such courts. My Security Training does not represent that the Website or Content is appropriate outside the United States of America. My Security Training reverse the right to limit the availability of the Website to any person, geographic area or jurisdiction at any time in its sole discretion.
Auto-Dialed and Pre-Recorded Messaged. My Security Training may call You with auto-dialed systems and/or pre-recorded messages about Our programs upon consent by You. We only contact You via an auto-dialed system and/or pre-recorded message if You have previously expressly authorized Us to do so via an electronic or manual signature, such as when requesting to receive information from Us. Exceptions may exist for emergencies and informational messages.
Copyright Policy. My Security Training respects the intellectual property rights of others. The Digital Millennium Copyright Act provides copyright owners with protection for their copyrighted content online under the US Copyright law. It is My Security Training’s policy to comply with such Act and laws. If You believe, in good faith, that Your copyright has been infringed on this site, You may send Us a notice requesting that the material is removed.
Any notice of copyright infringement must contain the following information in order for My Security Training to properly handle such requests:
Notices can be sent to:
My Security Training
11859 Wilshire Blvd., Suite 600
Los Angeles, CA 90025
Indemnification. You agree to indemnify, defend and hold harmless My Security Training, its affiliates, parent company, employees, agents, directors, and officers, against any claims, judgments, or damages, including reasonable attorneys’ fees and costs, made by any third party relating to or arising out of (a) your use or attempted use of the Website or any course within it in violation of these TOU; (b) your violation of any law or rights of a third party; or (c) information that you post or otherwise make available online through the Website, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
My Security Training reserves the right to change or update these TOU at any time. If there is a major change in these TOU, We will strive to provide notice to all Users via the Website, however, My Security Training cannot guarantee flawless technical delivery of such notice. It is Your responsibility to periodically check this Website and to review these TOU.
If You have any questions, comments or concerns about these TOU, please contact Us at legal@MySecurityTraining.com or by mail at:
My Security Training
11859 Wilshire Blvd., Suite 600
Los Angeles, CA 90025
Complaint Resolution Policy
My Security Training is committed to providing quality service for its participants. One of the ways in which We can continue to improve Our service is by listening and responding to the views of Our members and customers, and in particular by responding to complaints in a prompt and polite manner.
Complaints must be in writing, signed and submitted to My Security Training Complaints, 11859 Wilshire Blvd., Suite 100, Los Angeles, CA 90025, or legal@MySecurityTraining.com. Complaint must allege a violation that occurred no more than one (1) year prior to the date the complaint is received by My Security Training. Each complaint must include the following:
My Security Training will review all complaints within a reasonable time they are received and respond within fifteen (15) business days by phone or mail. Each complaint will be resolved within sixty (60) business days. If further time or action is required the complainant will be notified.
Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by telephone at (800) 952-5210.