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terms of use

The following are the terms of use (“TOU”) governing Your access and use of the www.MySecurityTraining.com website, including all subdomains and related websites (“Website”/“Websites”). The Websites are operated by ZipEdTech, LLC d/b/a My Security Training (“My Security Training”, “We”, “Us”, or “Our”). By accessing and using this Website, you (“You”/”Your” or “User”) agree that You have read, understand and accept the binding terms and conditions below. If You do not agree with these TOU, please do not use the Website. All capitalized terms shall have the meaning as defined herein.

Courses and prices are subject to change at My Security Training’s sole discretion.


I. Use of the Website

User Conduct. This Website and its services are made available to You for the primary purpose of providing You with online courses and continuing education hours. This Website is intended for personal non-commercial use only. By accessing such services through Your User Account You agree You will not:

  1. Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, creative derivative works from, transfer, frame, link to, deep link, embed, download, or sell any information or content from the Website or services.
  2. Use automated means, including bots, spiders, or scrapers, or by manual means, to access or copy any part of the Website or the services.
  3. Breach any of the security measures or attempt to do so, or gain unauthorized access to area of the Website or services.
  4. Access or attempt to access the services through someone else’s password or username.
  5. Use any product that probes, scans or tests the vulnerability of the service or Website.
  6. Tamper with this Website or attempt to alter any content posted on the Website.
  7. Refers engineer, copy, or adapt the HTML code of the Website or the platform for the courses.
  8. Plant any malware, Trojans, spyware, or any other items that may disrupt or damage the Website or services.
  9. Use the Website or services in any way to do anything unlawful, misleading, malicious, discriminatory, or that may breach these TOU, or assist or encourage any person in doing the same.
  10. Provide or post any comments, emails, or discussions that are obscene, defame, harasse, threaten, or otherwise harm others; or that involve illegal activities with the intent of committing such illegal activities or encouraging others to do so; or that infringes or misappropriates another’s intellectual property rights, including copyright, trademark, or publicity rights.

Age Restrictions. This Website is intended for the use of adults, 18 years or older. If You are under 18 years old, You may use this Website only with the permission of Your parent or legal guardian, HOWEVER, no one under 13 years old may use this Website or any services provided by My Security Training.

User Accounts. In order to fully participate in the services featured on this Website You will be required to create one online personal account through Your email address and a password (“User Account”). You may only create one User Account, and cannot access the Website through multiple accounts or emails. You agree that You will not share or provide access to Your User Account to any third party for any reason. When creating Your User Account You will be asked to enter Your personally identifiable information, including Your name, address, and credit card information. To learn more about how We collect and use such information please read Our Privacy Policy. You represent and warrant that all of the information You provide is accurate, current, and complete to the best of Your knowledge and that You will keep such information up-to-date. You acknowledge that if any information You provide to Us is inaccurate, false, or not current or complete, We reserve the right to terminate Your User Account and access to the Website at any time.

User Submission. During Your use of the services on this Website You may submit materials to Us, including but not limited to questions, tests, and comments (collectively “Materials”). By submitting Materials You are granting a Us a worldwide, perpetual, transferable, royalty free license to use, distribute, sublicense, reproduce, modify, adapt, create derivative works, archive, publicly perform, and publicly display such Materials in any media or medium now known or hereafter devised. You represent and warrant that:

  1. All Material is accurate, truthful, and reasonably complete.
  2. You have all necessary rights, licenses, and clearances to submit the Material and to allow Us to use the Material.
  3. In the matter of tests, that only You completed and finished the tests, without assistance, copying, or plagiarizing from a third party.
  4. Such Materials do not and will not infringe or misappropriate any third party’s rights.

Information Request Form Submission. In the course of Your use of this Website, You may submit a form to request more information about My Security Training and Our courses. By submitting the form, You represent that You are at least 18 years old, or, if You are between the ages of 13 and 18, You are submitting the form with the express permission of Your parent or legal guardian. You may not submit this form if You are under 13 years old. By submitting the form, You authorize My Security Training to contact You via telephone, e-mail, or other means, about Our programs, courses, and general information about My Security Training services. To learn how Your information may be used and/or disclosed, please review the Privacy Policy.


II. User Information

In the course of Your use of the Website, We may collect certain information about You. Please refer to the Privacy Policy to see what information is collected and how that information can be used.


III. My Security Training Intellectual Property Rights

All content included on the Website, including by not limited to text, graphics, logos, video, images, html code, and other materials (“Content”) are exclusively owned or licensed by My Security Training. The Content is protected under applicable copyright and trademark laws or other proprietary rights. My Security Training expressly reserves all intellectual property rights in its Content. Except as provided for herein, nothing in this TOU represents a license or grants You the rights to any of the Content. All rights not granted herein are reserved and held for My Security Training.


IV. Third Party Links

This Website may contain links to other resources and internet sites that are not endorsed, sponsored, owned, controlled, or operated by or otherwise affiliated with My Security Training. My Security Training does not guarantee the accuracy, completeness, currency, or functionality of any external sites or resources and is not responsible for any of the products or services that may be offered at those sites. The content of those resources is to be considered strictly that of its authors and may not necessarily represent the opinions or policies of My Security Training. We recommend You read the terms of use and privacy policy of such third party sites. My Security Training does not have any ownership rights to the material on these sites, and by making these resources available, no rights are being transferred to You.


V. Online Courses and Certification

Provider Approvals. My Security Training is an approved Training Facility by the California Bureau of Security and Investigative Services (“BSIS”), license number 1306.

My Security Training reserves the right to cancel, interrupt, remove, or reschedule any online course or may modify its content, platform, or availability. The Refund Policy below applies to all courses.

Some courses provide continuing education credit for Users who successfully complete each course as specified. Satisfactory completion of each course is solely determined by My Security Training. Each satisfactory completion by a User will warrant a certificate which lists the Users name, the course name, continuing education hours earned, date of completion, and Our information, signed by the appropriate director, instructor, or trainer.

Satisfactory completion of a course requires the User receive a passing grade on each exam, quiz or lesson. A passing grade is to receive a certificate requires one hundred (100%) percent of the answers correct. Our system will not display the correct answers to questions that are marked incorrect, but will show which answers were incorrect. You may take the exams as many times as necessary to pass. Failure to pass an exam may restrict You from moving forward in the course and/or from receiving a certificate. The amount of time allotted to take such exam is unlimited.

You acknowledge that the certificate is only for continuing education credits and will not provide You with any certification in the field or area in which the course focuses. We will email the certificate to the email address provided on the User Account. A physical copy of the certificate can be requested to be mailed by contacting Us at: Info@MySecurityTraining.com.

For the Private Patrol Officers preparation course, which does not provide any certificate at the end, You have two hours to finish the exam and unlimited attempts to pass. You must get ninety (90%) percent of the answers correct to pass.


VI. Termination Rights

My Security Training may, in its sole discretion, terminate Your use of the Website or Your User Account with or without reason, and My Security Training shall have no liability to You for any such action. We have the right to cancel, delay, reschedule, remove, or alter the format of any course at any time without notice. If You want to terminate Your User Account You may do so by contacting Us at legal@MySecurityTraining.com. If We terminate Your User Account, based on Your breach of these TOU, any purchases of courses will not be subject to a refund. If We terminate Your User Account for any other reason, We may refund Your purchases subject to the Refund Policy below.


VII. Company Policies

Refund Policy. Our refund policy is intended to keep costs low and customers satisfied with the product. Once You have purchased a course You can receive a full refund within 15 days of purchase, unless You have taken the exams. Once You have taken the exams, no refund will be provided.

Attendance Policy. For all online courses, it is best that You attend the entire course to learn the material necessary to pass the exams at the end. Once You have purchased a course You can watch it as many times as necessary to pass the exam at the end.

Honor Code.

By participating in a course you agree to follow the following Honor Code:

  1. You will register for only one User Account.
  2. Your answers to quizzes, exams, and all other work will be Your own work and will not be an infringement or plagiarism of another person’s work
  3. You will not allow another person to take quizzes, exams, or any other work in Your name or under Your User Account.
  4. You will not make the answers and solutions to the quizzes, exams, or any other work available to anyone else in any medium or fashion.
  5. You will not engage in any other activities that will dishonestly improve your results or dishonestly improve or hurt the results of others.

Discount Code Restrictions and Policy. Any discount code provided falls under the following conditions and restrictions. Such discount is a limited time offer only. The offer is valid only for a time period set by My Security Training’s sole discretion. No minimum purchase is necessary. Offer codes cannot be combined with any other discounts. Void where prohibited. Prices and courses are subject to change at My Security Training’s sole discretion.


VIII. Miscellaneous

The User is responsible for complying with all applicable laws and regulations of the jurisdiction from which the User accesses this Website. My Security Training strives to comply with all applicable California and federal laws and regulations.

Disclaimers and Limitation of Liability. My Security Training periodically reviews and updates this Website, however, We make no representation or guarantee of any kind with respect to this Website or the accuracy of the information presented on this Website. THE COURSES, CONTENT, AND THE INFORMATION WITHIN THE SERVICES AND ON THIS WEBSITE ARE PRESENTED “AS-IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MY SECURITY TRAINING DOES NOT WARRANT AND EXPRESSLY DISCLAIMS ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE ACCURACY, ADEQUACY, OR COMPLETENESS OF THE COURSES, THE WEBSITE, INFORMATION OBTAINED FROM A WEBSITE, OR LINKS TO A SITE. MY SECURITY TRAINING DOS NOT WARRANT THAT THIS WEBSITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. USERS RELYING ON THIS INFORMATION DO SO AT THEIR OWN RISK AND MY SECURITY TRAINING SHALL NOT BE LIABLE FOR THE ACCURACY OF THE INFORMATION OR ANY ACTIONS TAKEN BASED ON THAT INFORMATION.

IN NO EVENT SHALL MY SECURITY TRAINING BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR OTHER DAMAGES OR CLAIMS RELATED TO THE USE OF OR YOUR INABILITY TO USE AN ONLINE COURSE, THE WEBSITE, ANY INFORMATION OR CONTENT ON THE WEBSITE, OR ANY OTHER POTENTIAL CLAIMS RELATED TO THE COURSES, THIS WEBSITE OR THE SERVICES. YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE WEBSITES, SERVICES, OR COURSES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS, OR SUCH CAUSES OF ACTION ARE PERMANENTLY WAIVED.

Governing Law. My Security Training maintains this Website in the United States, in the state of California and all Users agree that these TOU and all matters arising out of or relating to these TOU or Your use of this Website shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any claim or dispute arising out of or relating to these TOU or Your use of this Website shall be brought in state or federal court in Los Angeles, California, and the parties to any such proceeding consent and submit to the jurisdiction of such courts. My Security Training does not represent that the Website or Content is appropriate outside the United States of America. My Security Training reverse the right to limit the availability of the Website to any person, geographic area or jurisdiction at any time in its sole discretion.

Auto-Dialed and Pre-Recorded Messaged. My Security Training may call You with auto-dialed systems and/or pre-recorded messages about Our programs upon consent by You. We only contact You via an auto-dialed system and/or pre-recorded message if You have previously expressly authorized Us to do so via an electronic or manual signature, such as when requesting to receive information from Us. Exceptions may exist for emergencies and informational messages.

Copyright Policy. My Security Training respects the intellectual property rights of others. The Digital Millennium Copyright Act provides copyright owners with protection for their copyrighted content online under the US Copyright law. It is My Security Training’s policy to comply with such Act and laws. If You believe, in good faith, that Your copyright has been infringed on this site, You may send Us a notice requesting that the material is removed.

Any notice of copyright infringement must contain the following information in order for My Security Training to properly handle such requests:

  1. Your name and contact information, including phone number, email address, and address. If You are representative for the copyright owner, please include the same information for the actual copyright owner.
  2. Identification of the copyrighted work claimed to have been in fringed, including location on the Website, and a copy of such work.
  3. A detailed explanation of the alleged infringement.
  4. A state that the information in the notification is a good faith belief that the material is being used in the manner alleged and that such statements are accurate and that the person making such allegations is authorized on behalf of the owner of the copyright to make such claims.

Notices can be sent to:

My Security Training
Legal Department
11859 Wilshire Blvd., Suite 600
Los Angeles, CA 90025

Indemnification. You agree to indemnify, defend and hold harmless My Security Training, its affiliates, parent company, employees, agents, directors, and officers, against any claims, judgments, or damages, including reasonable attorneys’ fees and costs, made by any third party relating to or arising out of (a) your use or attempted use of the Website or any course within it in violation of these TOU; (b) your violation of any law or rights of a third party; or (c) information that you post or otherwise make available online through the Website, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.


IX. Changes to the Terms of Use

My Security Training reserves the right to change or update these TOU at any time. If there is a major change in these TOU, We will strive to provide notice to all Users via the Website, however, My Security Training cannot guarantee flawless technical delivery of such notice. It is Your responsibility to periodically check this Website and to review these TOU.


X. Contact Us

If You have any questions, comments or concerns about these TOU, please contact Us at legal@MySecurityTraining.com or by mail at:

My Security Training
Legal Department
11859 Wilshire Blvd., Suite 600
Los Angeles, CA 90025

Complaint Resolution Policy

My Security Training is committed to providing quality service for its participants. One of the ways in which We can continue to improve Our service is by listening and responding to the views of Our members and customers, and in particular by responding to complaints in a prompt and polite manner.

Complaints must be in writing, signed and submitted to My Security Training Complaints, 11859 Wilshire Blvd., Suite 100, Los Angeles, CA 90025, or legal@MySecurityTraining.com. Complaint must allege a violation that occurred no more than one (1) year prior to the date the complaint is received by My Security Training. Each complaint must include the following:

  • A statement describing the violation, including the date, in question,
  • A list of facts to support the alleged violation claim, and
  • A signature and contact information for complainant, including phone and email.

My Security Training will review all complaints within a reasonable time they are received and respond within fifteen (15) business days by phone or mail. Each complaint will be resolved within sixty (60) business days. If further time or action is required the complainant will be notified.

Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by telephone at (800) 952-5210.

My Security Training
2017 ALL RIGHTS RESERVED
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