Observation & Documentation (Refresher)

4 hrs

This course is in compliance with the Business and Professions Code Sections 7583.6 and 7583.7 and Title 16 of the California Code of Regulations. This course must be combined with another 4 hour course to meet the annual 8 hour minimum requirement for continuing education pursuant to Business and Professions Code Section 7583.6(f) (1) and outlined in the BSIS training syllabus for security officers.

An important responsibility of a security officer is being able to understand how to observe and properly fill out documentation. Security officers must also be alert and aware of suspicious activity and know the proper protocols for report writing. During some high profile assignments, security officers may be faced with communication barriers from individuals whose primary language may not be English and knowing how to effectively deal with such challenges can make the difference in a life or death situation. This course gives insight into properly documenting information using various types of reports and understanding observation and patrolling techniques, as well as knowing how to ask appropriate questions in interviews.

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